Privacy
Privacy Policy
Diamond in the Ruff Pet Spa Effective Date: [Insert date you publish this]
Diamond in the Ruff Pet Spa ("we," "us," or "our") operates the website DITRNJ.com and provides cage-free dog grooming services at 345 North Ave, Garwood, NJ 07027. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website, submitting a form, or booking an appointment with us, you agree to the terms of this policy.
Information We Collect
We may collect the following types of information:
Contact information you provide directly, such as your name, phone number, email address, and mailing address, when you fill out a form on our website, submit an inquiry through Facebook or Instagram lead ads, or book an appointment.
Pet information, such as your dog's breed and approximate weight, which helps us prepare for your appointment and match you with the right groomer and service.
Booking and payment information, including appointment history and payment details, collected through our booking and point-of-sale systems when you schedule or pay for services. Payment card information is processed by our third-party payment processor and is not stored directly on our servers.
Website usage information, such as pages visited and general browsing behavior, collected automatically through standard website analytics and cookies.
How We Use Your Information
We use the information we collect to:
Schedule, confirm, and manage your appointments
Communicate with you about your bookings, including reminders and follow-ups
Respond to inquiries submitted through our website or social media
Send occasional promotional messages, such as availability updates or special offers, which you may opt out of at any time
Improve our services and website experience
Comply with legal and tax obligations
How We Share Your Information
We do not sell your personal information. We may share information with:
Service providers who help us operate our business, such as payment processors, scheduling and CRM software, and email or SMS communication platforms
Meta (Facebook and Instagram), when you submit a form through one of our lead ads, subject to Meta's own Data Policy
Legal authorities, if required to comply with a law, regulation, or valid legal request
Cookies
Our website may use cookies and similar technologies to understand how visitors use the site and to improve functionality. You can adjust your browser settings to limit or block cookies, though this may affect some site features.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business records, and comply with legal obligations. If you'd like your information removed from our records, contact us using the information below.
Your Choices
You may opt out of promotional emails or texts at any time by using the unsubscribe link in our messages or by contacting us directly. Opting out of marketing communications does not affect appointment-related communications necessary to provide our services.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
Security
We take reasonable measures to protect your personal information, but no method of transmission or storage is completely secure. We cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Diamond in the Ruff Pet Spa 345 North Ave, Garwood, NJ 07027 908-233-4602 DITRNJ.com